Privacy Policy

Yhub – Privacy Policy

Last updated: [insert date]

Yhub (“we”, “our”, “us”) is a SaaS platform that helps businesses analyze, plan, and manage social media activities. This Privacy Policy explains how we collect, use, store, and protect data when users connect Instagram, Facebook, and TikTok accounts to Yhub.

1. Information We Collect

We may collect:

  • Account information (name, email, organization name)
  • Social account identifiers (page/account IDs)
  • Access tokens and authorization metadata needed to connect platforms
  • Analytics and insights made available through platform APIs
  • Scheduling data (calendar items, drafts, publishing plans)
  • Messaging metadata for inbox features (DMs/comments references)
  • AI inputs and outputs for content features (prompts, generated drafts, recommendations)
  • Technical data (IP, device info, logs for security and debugging)

We do not collect social media passwords.

2. How We Use Information

We use data to:

  • Authenticate users and connect social accounts
  • Provide analytics, insights, and benchmarking
  • Enable scheduling and publishing workflows (where supported)
  • Enable inbox workflows (DMs/comments) (where supported)
  • Generate AI-assisted content drafts, captions, hooks, and recommendations
  • Maintain security, prevent abuse, and improve the product

We do not sell personal data.

3. AI Content Features

If you use AI features, we process your inputs (e.g., business details, campaign goals, post ideas) to generate content suggestions and drafts. AI outputs are provided “as-is” and should be reviewed before publishing.

4. Data Sharing

We may share data only with:

  • Connected platforms (Meta/TikTok) as required to provide the service

  • Service providers (hosting, analytics, security) under confidentiality and data protection obligations

    We do not share data with third parties for advertising without your explicit consent.

5. Data Security

We use industry-standard security measures including encryption, access control, and secure transport (HTTPS/TLS). Access tokens are stored encrypted.

6. Data Retention

We retain data only as long as needed to provide the service, comply with legal obligations, or until you disconnect accounts or request deletion.

7. Your Rights & Deletion Path

You can disconnect your social accounts at any time from within Yhub.

You can request deletion of your data by contacting: support@yhub.com

We also provide a dedicated deletion instructions page at: [insert your Data Deletion URL]. Meta for Developers+1

8. Contact

Questions about privacy: support@yhub.com